Safaricom Ethiopia Telecommunications PLC announced Thursday that it has rolled out a large-scale customer pilot of its network in Hareri region.
Hareri region plays a vital role in phased city-by-city regional network roll-out and rigorous service tests building towards our national launch, Safaricom announced in a statement.
“Hareri holds great historic relevance in Ethiopia, and we are excited to roll out our customer pilot for Safaricom Ethiopia’s network and services in this region,” said Anwar Soussa, CEO of Safaricom Ethiopia.
This rollout of the customer pilot in Harari region follows the switching on of the network and services in Dire Dawa City this week as part of switching on our network and services in 25 cities by April 2023, working in partnership with government, businesses, local communities, and other stakeholders as part of our long-term commitment to transforming lives for a digital future in line with the Digital Ethiopia objectives, he added.
Customers will be able to purchase SIM cards and choose their preferred numbers on Safaricom Ethiopia’s 07 prefix. The Safaricom Ethiopia SIM cards will come with the welcome offer of Data, Voice and SMS for customers to test and experience the network for one month.
On Safaricom Ethiopia’s test network in Harari, they will be able to use data services; make calls and send SMS to Safaricom Ethiopia and Ethio Telecom customers and make international calls worldwide.
In addition to the branded shops, two shops in Arategna, and Silassie areas in Harar city will be open to the public for registration purposes, purchase of devices and dedicated customer support. Customers will also have the option of accessing customer care services from the call center in their preferred language (Amharic, Afaan Oromo, Somaligna, Tigrigna, and English), by dialling 700 to speak to the customer experience agents.